Frequently Asked Questions
Everything You Want to Know About Working With Dive Media
What You Need to Know Before Partnering With Dive Media
Whether you’re thinking about hiring a marketing agency for the first time or switching from one that didn’t quite deliver, we know you’ve got questions. Here, we’ve answered the most common ones we get, the practical, the strategic, and the make-or-break. If you don’t see your question below, reach out anytime, we’re big fans of honest, open communication.
-
We offer full-service digital marketing, including social media, email marketing, SEO, online advertising, content creation, and strategic consulting. You can work with us across all services or just choose the ones you need.
-
Yes. Every business is different, and we tailor all our service packages to your goals, industry, and internal capacity.
-
While there’s no way of predicting the exact timeline to success, most clients see momentum within 30–60 days. Bigger, compounding results tend to show up between the 3- to 6-month mark depending on the services and scope.
-
We're hands-on, results-driven, and highly strategic. Our communication is proactive, our reporting is transparent, and we actually care about delivering long-term impact, not just surface-level wins.
-
Yes. You’ll work directly with a Marketing Strategist who knows your business, keeps everything aligned, and communicates with you consistently.
-
We primarily work with small to mid-sized businesses that are serious about growth. Our clients usually have an internal marketing lead or founder-led marketing. We slot in as your expert execution partner.
-
We believe we’re the first Aussie marketing agency to offer a subscription-style pricing model. It’s all outcome-based pricing. No lock-in contracts and no hidden fees, just clear pricing and high value.
-
Nope. We offer a month-to-month marketing subscription. We only ask that you give us 30 days’ notice before suspending services.
-
Absolutely. We work seamlessly with internal teams, providing strategy, creative, and execution support where you need it most.
-
We’re adept at all digital marketing platforms. To give specific examples, we work across Instagram, Facebook, LinkedIn, TikTok, Pinterest, Threads, Google, YouTube, and email platforms like Klaviyo, Mailchimp, and ActiveCampaign.
-
We offer full content creation in-house, including video editing, UGC-style reels, static graphics, and copywriting. You’re welcome to provide assets if you prefer, but it’s not required.
-
You’ll get a live dashboard, monthly reports, regular updates in Slack, and quarterly strategy reviews. We’re data-obsessed, and we track what matters (whether it’s leads, sales, traffic, or visibility) and explain it clearly.
-
Yes. We offer standalone strategy and consulting for businesses that have internal teams but need direction, clarity, and a performance audit.
-
Yes, if needed. We can manage comments, messages, and inbound engagement to keep your online presence active and responsive.
-
Yes. Our Founder, Bethany, spent her early career in B2B marketing. We currently work with many B2B and niche brands. We tailor messaging, content, and channels to your ideal audience, whether you sell software or niche services.
-
Most of our clients come to us after a poor agency experience. We focus on strategy, results, and communication, and we’ll walk you through what to expect, what we’ll do, and how success will be measured.
-
Yes. Lead generation is a big part of what we do, whether through SEO, email, paid ads, or funnel strategy.
-
We’re agile. We review results regularly, make data-informed decisions, and adjust strategies as needed to improve performance.
-
Yes. While we’re proudly Australian, we support clients internationally as long as there's alignment on time zones, communication style, and goals.
-
If you value clear communication, data-based decision-making, and marketing that’s aligned with business goals, we’ll be a great fit. Let’s have a chat and find out.
Ready To Make Waves?
Apply to Work With Dive Media.